Terms & Conditions

Consultation Requirement:
All services begin with a scheduled call or meeting and require a $50 consultation fee. This consultation allows for proper assessment, qualification, and scope definition before any work is accepted.
 

Consultation Credit:
If you proceed with the recommended service, the $50 consultation fee will be applied as a credit toward the final service cost.
 

Consultation Refunds:
Consultation fees are non-refundable once the consultation has taken place. Refund eligibility for cancellations is governed by our Refund Policy.
 

On-Site Travel Fees:
On-site visits beyond 25 miles may incur an additional distance-based travel fee, which will be disclosed prior to confirmation.
 

Appointments & No-Shows:
No-show appointments do not incur additional fees; however, repeated no-shows may result in service denial or require prepayment for future bookings.
 

Remote Support:
Remote support is available for most services and may be recommended where appropriate.
 

Repair Timelines:
Device repair and service timelines may vary depending on diagnosis complexity and parts availability.
 

Data Privacy:
Customer data privacy is a priority. No personal or device data is shared or stored beyond what is necessary to deliver the service.
 

Service Acceptance:
Services are accepted at the provider’s discretion following the consultation.
 

By booking a consultation or service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as the Refund Policy.